Privacy Policy

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If you have any questions about this policy or our website, please feel free to email us at or



The General Data Protection Regulation (“GDPR”) in effect from 25 May 2018 governs how we process any personal data.  This regulation covers the details we keep – the information you have given us and for what purpose, for how long we keep it and how we remove it.  It may also result in having to give permission to use data for a specific purpose.  For example just because you have given consent to have us email you weekly newsletters via the website, this does not mean you have consented to be included in our Benefice Directory.

The benefice data controllers are the PCC of Hook, the PCC of Heckfield with Mattingley and Rotherwick and the Priest in charge.  The data controllers decide how your data is processed and for what purposes.

For us to communicate with you or for other uses of data, we will request your consent – this will be specific to a type of data and its use.  Any data held will be for a specific purpose and duration,  whilst we do not disclose to third parties, there may be times when we may need to do so, but this will be with your consent (for example under email privacy below). 

Please contact the Whitewater Churches’ Office to:

  • Request details of our GDPR policy
  • To view all data we hold about you
  • To ask us to remove all you data and unsubscribe you from specific / all uses of your data

To exercise all relevant rights, queries of complaints please in the first instance contact the Whitewater Churches’ Office, London Road, Hook, RG27 9EG. Telephone 01256 760169. Email

Web Privacy

1. Use of your Data

We may use your Data to customise and improve your user experience on our website. We will make efforts so that your Data will not be provided to third parties. Like many websites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information.

2. Cookies

Like many websites, we set and use cookies to enhance your user experience by retaining your personal settings and collecting anonymous traffic data.

3. Registered User Accounts

Although you do not need a registered user account to access our website, we have some registered user accounts - these are typically users who will update content onto our website. Our registration process only requires a valid email address and your name. 

4. Editing or Deleting Your Account

We provide you with the ability to edit the information in your profile, this includes adding optional details such as your picture.  If you have added optional information, this is only available to other registered users who have logged into our website. If you wish to be removed from our website please email us at

5. Photographs

Whilst we aim to get permission of everyone included in any photographs, there may be occasions where this was not possible or consent has been rescinded. If you would like any photographs removed from our web site please email us at

6. Changes to this Privacy Policy

We may make changes to this Policy from time to time.


While this Privacy Policy states our standards for maintenance and non-disclosure of your Data and we will make efforts to meet them, there may be factors beyond our control that may result in disclosure of your data. As a consequence, we disclaim any warranties or representations relating to maintenance or non-disclosure of your Data.

Email Privacy


1. MailChimp

We have selected MailChimp as our provider to use for creation, sending, and tracking of email newsletters. You can view the MailChimp privacy policy at MailChimp will collect your email address and optionally other information, but will not pass on or sell your details to anyone else.

2. Use of your email address

Any email address you supply as part of a registration for our web site, as input to a form on our website or to sign up for us to send you emails,  will only be used for emails as appropriate from the Whitewater Benefice.  

3. Emails from us

Emails from the Whitewater Benefice will be using email addresses such as 

If you are not getting emails from us, for example if you have subscribed to our email weekly notices and you do not get an email from us, please check your junk email folder. You may want to add our email addresses to either your safe senders list or to your contacts, to ensure you get future emails from us. If you are using an email client which supports vCards or vcf files, you can click on the attachment in the confirmation email to add our email address into your contacts.

4. Removal of your email address

You can unsubscribe from any email sent from MailChimp.  You can also email us at and we will remove all your details, including your email address from MailChimp and additionally if requested from our website.